21 Questions to Ask When Ordering Your Wedding Invitations

Letterpress, thermography, engraved, matte, jacquard, glassine … ordering invites will mean learning a few new vocabulary words. You'll also need to learn about all the components that you might want to include in your invitation, as well as what other printed materials could be part of your wedding scenario. With so many details to consider, you'll depend on a creative wedding invitation professional to clue you in on the jargon, and guide you in choosing invites that reflect your wedding style. After all, nothing sets the tone for an event like an impeccably designed wedding invitation.

This list of questions has been compiled to help ensure that no detail is left unaddressed (no pun intended), whether you’re working with a stationery boutique, an online vendor, or a graphic designer.

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Cordially creates one-of-a-kind wedding invitations and accompanying stationery, custom tailored to each client's unique style and vision. Cordially can virtually collaborate with couples worldwide, so contact them today to professionally design your wedding paper goods!
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Getting To Know Your Invitation Professional

  1. How long have you been in business?
  2. What is your design background? NOTE: This may or may not involve formal training. Remember, "good taste" isn't necessarily something that can be taught!
  3. What types of printing processes do you offer and which do you specialize in? Which do you recommend for my budget and style?
  4. Is your printing done in-house or do you outsource it? NOTE: Printing is usually less expensive if it's outsourced. However, a possible benefit of in-house printing is a quicker turnaround time, which could come in especially handy if any reprinting (say, due to an error) is required.
  5. Do you offer custom invitations as well as templated styles? Is there a fee if I want to order a sample of either an existing invitation style or a custom design? If so, how much?
  6. If I choose a custom wedding invitation, what are my options for color, paper type, ink and fonts? What is the word limit for the text?
  7. Can I also order my table numbers, place cards, escort cards, ceremony programs, menus, etc. from you?
  8. Do you offer a package or a discounted price if I order all of the invitation components at the same time? (Here's a complete list of what might be included.)
  9. If I want to include a picture or graphic on my save-the-date card or invitation, can you accommodate that? If so, does the image need to be saved in a specific format? Do you have photo retouching available, and if so, what is the price range? Can your photo specialist also convert color images to black & white or sepia? Is there an additional cost?
  10. Are there any new styles, trends and color combinations I might consider? Which are the most popular? What kinds of handmade or artisanal paper do you offer? NOTE: The answers to these questions will give you a sense of how creative and up-to-the-minute your invitation professional is.
  11. Can my invitations be printed on recycled paper and/or with soy-based ink?
  12. Based on the paper I select and the number of pieces involved, what would it cost to mail my wedding invitation? NOTE: If you use a non-standard sized envelope, postage may be more expensive.

Getting Down To Business

  1. Once I place my order, how long will it take to have the completed invitations delivered? Do you have rush-order available and what are the extra fees? If you are ordering from an online company, ask: What are the shipping methods available to me, and their respective costs?
  2. If the invitation involves multiple pieces, can you assemble them? If so, is there an additional fee? How will the assembly affect my delivery date?
  3. Do you offer an invitation addressing service? If so, what is the charge for this? What lettering style options are available? Will the lettering push back my delivery date?
  4. When is payment due?
  5. I will have an opportunity to sign off on my invitation proof before you send my order to print, right?
  6. Once I've signed off on the proof, I expect the printed invitations to match the approved sample. If they don't (i.e. an error was made after I signed off on the proof), will my invitations be corrected and reprinted at no additional cost? How much additional time will it take to redo my order if there is a problem with it?
  7. What is your refund policy if for some reason I need to cancel my order?
  8. When can I expect to receive my contract from you?
  9. Can you provide me with the contact information of 3–4 recent brides who I can call or email for references?

Useful Tips:

  • Ordering your invitations over the phone increases the possibility of mistakes, so order in person if possible. If you order your invitations from an online company, make sure your contract states that they will correct mistakes they make for free.
  • Insist on getting a proof. Have at least two other people review all your proofs before you sign off on them—it's amazing what a fresh pair of eyes will see!
  • If ordering online, remember that color resolution can vary drastically between computers. The best way to guarantee the exact color you want is to ask that a sample be snail-mailed to you.
  • Order 20–30 extra save-the-dates and/or invitations with envelopes in case you have to add to the guest list or you make a mistake when assembling or addressing the envelopes.
  • Save-the-date cards should be sent out 6–9 months prior to your wedding.
  • Invitations should be sent out 6–8 weeks prior to your wedding.
  • Consider working with one stationer or graphic designer for all of your printed materials. (S)he'll guide you in making sure all of the components convey a consistent design concept. Not that they have to be identical, but as Joyce Scardina Becker observes in Countdown to Your Perfect Wedding, "It's like making a fashion statement: All of the accessories in your wardrobe should coordinate and fit together nicely."
  • To Evite or not to Evite? For the main event, even we progressives at Here Comes The Guide come down on the side of tradition and say go with real paper and snail mail—even if your budget determines that you have to DIY. However, if your overall wedding style is relaxed and casual, then we think Evites are fine for the supporting events, such as your Bachelorette Party. We like Evite's built-in RSVP system and creative style options.
  • Save your sanity by numbering your RSVPs.
  • For more about wedding invitations, see Inviting Elements: Invitation Basics

Possible Printed Invitation Components

(Don't panic … most of the extra elements are OPTIONAL!!)

  • Save-the-Date Cards
  • Wedding Announcement
  • Wedding Invitation Components:
    • Outer Envelope
    • Optional Inner Envelope
    • Optional Belly Band
    • Optional Envelope Liners
    • Invitation
    • Reception Card, if held at a different location than the ceremony
    • Directions/Map
    • Response Card & SASE (self-addressed stamped envelope)
  • Thank-You Cards
  • Shower Thank-You Cards
  • Other Invites:
    • Engagement Party
    • Shower
    • Bachelor/Bacherlorette Party
    • Rehearsal Dinner
    • After Party
  • Wedding Program
  • Pew Cards
  • Place Cards
  • Table Cards
  • Menus
  • Napkins, Matchbooks or Labels for favors

Click here for a printable PDF of this list.

Questions to Ask About Your Wedding Invitations

Not Done? More Questions To Ask:

  • Questions to Ask a Wedding Venue
  • Questions to Ask a Wedding Caterer
  • Questions to Ask a Wedding Photographer
  • Questions to Ask About Your Wedding DJ or Band
  • Questions to Ask a Private Estate Wedding Venue
  • Questions to Ask a Wedding Planner

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