Client Success Manager
If we had a position titled Professional Hype Woman, Heather would be the perfect candidate. She's the first one to cheer on her Hoppy sisters, in good times and tough ones. Heather is thoughtful, enthusiastic, encouraging, and truly has embraced our "sisterhood first, always" Core Value. She's the kind of woman that has the smarts to think five steps ahead of what she's currently working on—and when you get to a roadblock, she's got plans A, B, and C already in motion to get you through it. Her intuition is sharp and if you're having an off day, she's likely to pick you up with a sweet text or perfectly-timed gif. In fact, if there was a position in life titled Professional Maid of Honor, this girl would be the all-star: hype woman, strategic ally, and crisis crusher extraordinaire. We are so thankful she's a #hoppy4life.
Pronouns: she / her / hers
Marital status: My husband and I got married in 2002. Fun fact: I actually booked our wedding venue before he proposed! I knew my dream venue was in high demand and I didn’t want to risk them being fully booked. Together, my husband and I have two teen daughters and an almost-perfect Goldendoodle.
Things I love: Reading (non-fiction is my fave, but when life gets heavy I’ll throw in a fluffy chick-lit read), listening to podcasts, moving my body (yoga, pilates, strength training, walking, the Peloton app – I love it all), meditation, coffee, cheese, gadgets, plants, and the beach.
What pushes my panic button: I have an irrational fear of lizards. I’m not sure the origin of this fear, but I’ve been afraid of them ever since I can remember. *shudder*
Something that surprises people about me: People are always surprised to hear I’ve been a yoga teacher for over 7 years. I’m proud to represent the truth that yoga teachers and practitioners can come in all shapes, sizes, and levels of flexibility.
Something that surprises *me* about me: I never thought I’d be the kind of person who throws her dog a birthday party, but here I am.
Dream vacation spot: Alaska. The landscape is otherworldly to this born-and-raised California girl. My dream way to see Alaska? With my family on a Disney Cruise!
Workspace décor: I share an office with my hubby so our décor can best be described as “Compromise Chic.” We’ve got his musical instruments, concert posters, and record player next to my plants, salt lamp, and vintage globe collection.
Favorite wedding moment: My dad was in an awful accident just a few weeks before my wedding and we weren’t sure if he was going to be able to walk me down the aisle. The aisle of the chapel was too narrow for a wheelchair and we were heartbroken that we wouldn’t have that special moment together. At the last minute, his surgeon approved him walking me down the aisle using crutches and I’m forever grateful.
What I love most about my job: The brilliant and kind women I get to work with! Every single person at Here Comes The Guide is so so smart — and I learn so much from them every single day. The only thing bigger than their brains is their hearts.