21 Questions To Ask When Ordering Your Wedding Invitations

Getting Down To Business

Once I place my order, how long will it take to have the completed invitations delivered? Do you have rush-order available and what are the extra fees? If you are ordering from an online company, ask: What are the shipping methods available to me, and their respective costs?
If the invitation involves multiple pieces, can you assemble them? If so, is there an additional fee? How will the assembly affect my delivery date?
Do you offer an invitation addressing service? If so, what is the charge for this? What lettering style options are available? Will the lettering push back my delivery date?
When is payment due?
I will have an opportunity to sign off on my invitation proof before you send my order to print, right?
Once I’ve signed off on the proof, I expect the printed invitations to match the approved sample. If they don’t (i.e. an error was made after I signed off on the proof) will my invitations be corrected and reprinted at no additional cost? How much additional time will it take to redo my order if there is a problem with it?
What is your refund policy if for some reason I need to cancel my order?
When can I expect to receive my contract from you?
Can you provide me with the contact information of 3-4 recent brides who I can call or email for references?

21 Questions To Ask When Ordering Your Wedding Invitations: page 2 of 3 pages. < 1 2 3 >